Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to check their listings and manually change the size when needed, resulting in member annoyance.
Measurement Approach Changes
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
A different user, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
